Returns are not accepted. Exchanges Only. Buyer must notify Big Nose Kate’s Saloon of their intention to exchange within 72 hrs of receiving the product(s). Exchanges MUST be received within the 14 days of purchase date. Products being exchanged MUST be in New condition and not have been Tried or Tested. Buyer is responsible for the return shipping costs.
In the unlikely event the wrong product was shipped the buyer will return the wrong item to Big Nose Kate’s Saloon. Buyer must notify Big Nose Kate’s Saloon within 72 hrs of receiving the item that the wrong item was received. Once the item is received Big Nose Kate’s Saloon will ship the correct product and refund the buyer’s costs incurred to return the item.
NOTE: All packages are shipped with USPS Delivery Confirmation. Big Nose Kate’s Saloon uses the USPS Delivery Confirmation date and time stamp to determine the time limits set above for notifications by the buyer to the seller.